Our Mission
The Office of Ombudsman is a division of Los Angeles County's Community and Senior Services that provides a professional, neutral, and independent, forum for people who seek answers and solutions to problems. Integrity and objectivity are our guiding principles.
The Ombudsman staff reviews and assesses investigations for fairness and thoroughness, and seeks to obtain a suitable resolution to concerns involving the County of Los Angeles County Sheriff’s Department and other agencies as directed by the Board of Supervisors.
Vision:
The Office of Ombudsman aspires to be known nationally and internationally as an agency where individuals receive quality services and fair resolution of their concerns.
The Ombudsman seeks to resolve disputes to the satisfaction of the parties. We strive to offer premier services based on creative, flexible, and unbiased decision making processes.
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The Office of Ombudsman is located at:
510 S. Vermont, Suite 215
Los Angeles, CA 90020
213-738-2003
800-801-0030 (Inquiries)
213-637-8662 (FAX)
Hours of operation:
Monday to Thursday, 8:00 a.m to 5:00 p.m.
Friday, 7:30 a.m. to 4:00 p.m.